Conversations with the people building the AI era.

Shubham Saboo runs a scheduled agent squad — chief of staff, research, triage, content — that supports a 110,000-star GitHub repo and escalates only what needs a human.

Production voice AI depends on far more than a strong model: turn detection, interruption handling, memory, guardrails, escalation — and the latency-versus-reasoning trade-off.

An agent becomes useful when the model is surrounded by a harness: tools, files, memory, triggers, permissions and monitoring. A tour of Dmitry Shapiro's always-on system.

Loop engineering turns repetitive AI work into systems that act, evaluate, remember, improve and escalate — without constant human prompting.

Cisco is becoming AI-native by redesigning both how its 90,000 employees work and how autonomous agents are secured.

OpenHands CEO Robert Brennan on running fleets of AI coding agents: persistent cloud environments, credential isolation, and evaluation that decides when work needs a human.

Shopify VP Product Mani Fazeli explains why products must serve both humans and AI agents—from machine-readable catalogs and SimGym to agentic checkout.

Superhuman CPO Noam Lovinsky explains how AI-native organizations collapse roles, turn PMs into builders, redesign hiring and connect model behavior to UX.